Information about data protection accord. Art. 13, European General Data Protection Regulation (GDPR)
Information about data protection

This privacy policy applies to the processing of your personal data within our group of companies respectively our websites:

and further web presences of Timmer GmbH. For ease of readability, the name “Timmer” or "we" is used in this privacy policy.

Responsible for processing and contact for questions

Timmer GmbH; Dieselstraße 37, 48485 Neuenkichen, Germany

Tel.: +49 5973 94 93 0,

Contact details of the Data Protection Officer:


Types of personal data which we process:

In dependency on the specific customer relationship, we process the following categories of personal data:

Contact details (e.g. name, address, e-mail address, telephone number)
Contract details in relation to a customer program (customer number, sales)
Payment and account settlement data (e.g. bank account details)


Purposes and legal bases for processing

The personal data concerning you are processed for the following purposes on the basis of the following legal bases:

Performance of a contract with the customer (point (b) of Article 6 (1) of the GDPR)
Data processing for the purpose of our legitimate interests (point (f) of Article 6 (1) of the GDPR)
Data processing on the basis of your consent (point (a) of Article 6 (1) of the GDPR)

Processing on the basis of legitimate interests covers the use and analysis of your personal data for:

Product information and services
Measures for the improvement and development of services and products, to address your individual interests and requirements with appropriate products and solutions
Carrying out market and opinion research.
Achievement of transparency and quality with regard to our products, services and communication

We also process personal data within the framework of the fulfilment of legal obligations (e.g. due to requirements under commercial or tax law) on the basis of point (c) of Article 6 (1) of the GDPR.


Origin of your personal data

We acquire your personal data directly from you, e.g. in the contact form, our online shop or through direct enquiries submitted to us.


Disclosure of personal data to third parties (recipients)

Your personal data can be disclosed and/or transmitted within the framework of the aforementioned purposes. Recipients of personal data can be, e.g.:

Billing service providers and IT service providers
Credit rating agencies (Infoscore, Creditreform, Schufa)
Service and cooperation partners
Collection agencies
Printing firms and shipping providers
Providers of data destruction services
Consultants and consultancies
Distribution partners

Where data is transferred, this is generally within the framework of contract processing. In this connection we ensure that our service providers are contractually bound to ensure that data are processed securely, confidentially and correctly.

The personal data are processed primarily in the territory of the European Union (EU), insofar as we have activities in these countries. Data are only transferred outside the EU (to third countries) or to international organisations if the special conditions required under Article 44 ff. of the GDPR are met.


Storage duration

Personal data are kept for the aforementioned purposes for the period required for the fulfilment of the purposes and to the extent that their storage is not required pursuant to any other statutory retention periods (German Commercial code (HGB), German Tax Code) or other legal reasons. This means that upon the expiry of the statutory retention periods, which generally means 10 years after the expiry of the contract, we erase your personal data.


Your rights in relation to the processing of your personal data

You have the following rights, in particular, with respect to us in relation to your personal data:

right to receive information about the personal data stored about you (Article 15 of the GDPR);
right to rectification if the data stored about you are incorrect, out of date or inaccurate (Article 16 of the GDPR);
right to erasure if the storage is inadmissible, the purpose of processing has been fulfilled and storage is therefore no longer necessary or you have withdrawn your previously given consent for the processing of specific personal data (Article 17 of the GDPR);
right to restriction of processing if one of the conditions given in points (a) to (d) of Article 18 (1) of the GDPR is given (Article 18 of the GDPR);
right to data portability of the personal data concerning you which you have provided (Article 20 of the GDPR);
right to withdraw consent that you have granted, whereby the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal (Article 7 (3) of the GDPR) and;

right to lodge a complaint with a supervisory authority (Article 77 of the GDPR).

The competent person/authority for us is:

The State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia, P.O. Box 20 04 44, 40102 Düsseldorf - Germany, Phone: 0211 384 24-0, Fax: 0211 38424-10



Right to object

You have the right to object to us at any time to the processing of your personal data for the purposes of direct marketing and/or market research, without needing to give a reason.

After receipt of your objection, we shall no longer process your personal data for direct marketing purposes and/or market research and shall erase the data if processing for other purposes (for the performance of the contract, for example) is not required.

You also have the right to object, on grounds relating to your particular situation, at any time to other types of processing which we carry out on the basis of a legitimate interest pursuant to point (f) of Article 6 (1) of the GDPR, setting out your reasons. In the event of a reasoned objection, we shall no longer process the personal data for the purposes concerned and shall erase the data, unless we can demonstrate compelling grounds for the processing which override your interests, rights and freedoms, or if processing is required for the establishment, exercise or defence of legal claims.

Please submit your objection to the address given at the start.


Data protection information for further uses

The information provided also applies to the following special uses, unless any other arrangements have been made.


+ Server log files and provision of the websites

Every time somebody visits our website our system automates data and information from the visiting computer system.

The following data are collected when our website is visited:

Information about the browser type and version used
The user’s operating system
The user’s internet service provider
The user’s IP address
The date and time of access
Websites from which the user’s system accesses our website
Websites accessed via our website by the user’s system

The data are also stored in the log files of our system. These data are not stored together with other personal data of the user.

The legal basis for the temporary storage of the data and the system log files is provided by point (f) of Article 6 (1) of the GDPR.

Storage in system log files is carried out to ensure that our website works properly. In addition, the data also help us to optimise the website and ensure that our information technology systems are secure. The data are not analysed for marketing purposes in this connection.

The data are erased as soon as they are no longer required for achieving the purpose of their collection. Where the data are stored in system log files, this is after seven days at the latest. It is possible that the data may be stored beyond this time. In this case the user’s IP addresses are erased or anonymised, so that identification of the visiting client is no longer possible.


+ Job applications

This website enables you to submit applications for job vacancies online. In the course of your application we process your contact details as well details submitted by you with respect to your curriculum vitae and qualifications and photos. The data are used exclusively for the application process and are erased after six months. Only key basic details for the purposes of comparisons with previous applications are retained and then erased after 24 months.

The legal basis for the processing of the application data is provided by the consent of the user given in accordance with point (a) of Article 6 (1) of the GDPR.

The legal basis for the processing of the key basic details is provided by the consent of the user given in accordance with point (f) of Article 6 (1) of the GDPR.

We collect and process the personal data of applicants for the purpose of dealing with the application process, which can also be carried out by electronic means. This is the case in particular where applicants submit application documents by electronic means, for example by e-mail or via a web form on a website. If a contract of employment is concluded with an applicant, the data transmitted for the purpose of processing the employment relationship are stored in compliance with statutory regulations. Where a contract of employment with the applicant is not concluded by those responsible for processing, the application documents shall be automatically erased three months after notice of the decision to turn down the application has been given, provided there are no other legitimate interests of those responsible for processing which are in conflict with erasure. Other legitimate interest in this sense can mean, for example, burden of proof in proceedings pursuant to the German General Act on Equal Treatment (Allgemeinen Gleichbehandlungsgesetz [AGG]).

+ Cookies

A "cookie" is a small data file which is transferred from a website to your computer’s hard drive. We use cookies when you visit our website, buy something, request or personalise information and when you register for specific services. If you accept the cookies on our website, we do not have access to your personal information but, with the help of the cookies, we can identify your computer. Cookies are generally differentiated according to "session" and "permanent".

"Session" cookies do not remain on your computer when you leave our website or close your browser. The information which is compiled helps us to analyse usage patterns and structures in relation to our website. This enables us to optimise our website by making improvements to its contents and personalisation and making it easier to use.

"Permanent" cookies are cookies which remain on your computer. They are used for simplifying shopping, personalisation and registration services. Cookies can, for example, keep a note of what you have to selected to buy while you continue shopping. In addition, where you need to log in to websites they make it possible for you to have to log in just the once. Users can remove "permanent" cookies manually.

Most browsers accept cookies automatically. However, you can normally reject cookies or accept specific cookies on a selective basis by adjusting your browser settings accordingly. If you deactivate cookies, it is possible under some circumstances that certain features of our website may not be available, and some websites may not be shown correctly.

+ Google Maps

We use the "Google Maps" component on our website. "Google Maps" is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”.

Each time this component is called up, Google sets a cookie in order to process the user configuration and data when the page with the integrated “Google Maps” component is displayed. As a general rule, this cookie is not deleted by closing the browser, but rather expires after a certain time, as long as it is not previously manually deleted by you.

If you do not agree with this processing of your data, you may choose to deactivate the “Google Maps” service and thereby prevent the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or at least only to a limited extent.

The use of “Google Maps” and the information obtained through “Google Maps” is according to Google’s Terms of Use

as well as the additional Terms and Conditions for "Google Maps"

If you are logged in to your personal account at the time of calling up the “Google Maps” page, Google will be able to collect the information obtained as well as your IP address and other browser relevant information and link it to your account.

If you want to prevent this transmission and storage of data by Google about you and your behaviour on our website, you must log out of those providers before you visit our site.

+ Forms

We provide a number of contact forms on our website which you can use for making contact, submitting enquiries and ordering catalogues electronically. When you do this, the data you enter in the input screen and the date and time of registration are stored along with your IP address. Your consent will be obtained for the processing of the data. As an alternative you can also use the e-mail address which is provided. In this case, your personal data that you transmit with the e-mail are stored.

The processing of the personal data from the input screen or the e-mail is used exclusively for the purpose of dealing with the contact you make with us and/or the conversation with you. This is also the required legitimate interest in the processing of the data. The other personal data which are processed are used to prevent misuse of the contact form and ensure that our information technology systems are secure.

+ Matomo web analytics

We use the web analytics service Matomo on our website. Matomo uses cookies for this analysis. Cookies are small text files that are stored on your computer to help analyse your use of the website.

The information generated by the cookies, such as the time, location and frequency of your use of the website, including your IP address, is transferred to our Matomo server and stored there. Your IP address is made anonymous immediately as part of this process, so that you as the user remain anonymous for us. The information generated by the cookie about the way in which you use this website is not passed on to any third parties. You can prevent the installation of cookies by selecting the applicable setting on your browser; however, we wish to point out that this may result in the fact that you may not be able to fully utilise all functions of our website.

If you do not agree to the storage and analysis of this data about your visit, you can object at any time to the storage and use at the click of a mouse button as follows. This installs a so-called opt-out cookie in your browser, the consequence of which is that Matomo will no longer collect any data whatsoever about your visit. Please note in this connection that if you delete the cookies in your browser settings, this may result in the deletion of the Matomo opt-out cookie as well and you may have to reactivate it again yourself.


+ Social media

We maintain an online presence within the Facebook, Youtube, Twitter and Instagram social networks in order to communicate with users who actively use these sites and to inform them about our products and services.

Every time somebody visits our profiles in the social networks, the terms and conditions and data processing policies of their respective operators apply. Unless stated otherwise within the framework of our privacy policy, we process users’ data insofar as they communicate with us within the social networks and platforms, e.g. post content on our websites or send us notifications. The submission of personal data on these platforms is always done on a voluntary basis. The personal data in the communications which can be viewed by us or are public communications can be deleted by the user at any time.

Facebook data policy
Xing privacy policy
LinkedIn privacy policy
YouTube and Google privacy policy

+ XING Share button

We would like to inform you about the processing of personal data by functions of the XING Share button.
he "XING Share Button" is used on this website. When opening this website, your browser will establish a short-term connection to servers of XING AG ("XING") which will provide the "XING Share Button" functions (in particular the calculation/display of the counter value). XING does not store personal data from you by calling up this website. XING stores especially no IP addresses. There is also no evaluation of your usage behaviour on the use of cookies in connection with the "XING Share Button".
The current data protection information on the "XING Share Button" and supplementary information can be found on this website available at:

+ YouTube

We integrate the videos of the “YouTube” service from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy:

If you have any questions about data protection, please do not hesitate to make contact via the aforementioned contact details.

Data protection information in accordance with Article 13 of the GDPR
Dated 15. February 2020